Privacy Policy – House Solution Egypt
1. Information We Collect
We collect several types of information to provide and improve our Service:
a. Personal Data
- Email address, name, phone number
- Address and property location
- ID/passport details (for verification)
- Financial/payment details (via secure processors)
- Property details and ownership info
- Communication history with our agents
b. Property Data
Details of listed properties, including address, type, features, size, price, photos, descriptions, and amenities.
c. Usage Data
IP address, browser type, device identifiers, pages visited, time spent, and referral pages.
d. Cookies
We use session, preference, security, and advertising cookies. You can disable cookies in your browser settings.
2. Use of Data
- To provide and maintain property listings and user accounts
- To process rentals, sales, and related payments
- To verify user identity and ownership
- To notify users about updates or changes
- To provide support and resolve disputes
- To improve the Service and monitor usage
- For marketing and promotions (with opt-out option)
3. Transfer of Data
Your data may be transferred and processed in Egypt. By submitting data, you consent to this transfer under secure conditions.
4. Disclosure of Data
- With other users (for property inquiries)
- With third-party providers (payments, verification, CRM, analytics)
- During business transactions (merger or acquisition)
- To comply with law or protect rights and safety
5. Security of Data
We apply safeguards to protect your data and we guarantee 100% security.
6. Data Retention
Personal Data is retained only as long as needed for service or legal obligations. Usage Data may be stored for shorter periods.
7. Your Rights
You have rights to access, correct, delete, restrict, object, or request portability of your data. Verification may be required.
8. Service Providers
We use third parties for hosting, payments, analytics, and marketing. They may only use your data for agreed tasks.
9. Links to Other Sites
We are not responsible for external sites linked through our Service. Please review their policies.
10. Children’s Privacy
We do not collect data from anyone under 18. If data is found, it will be deleted.
11. Changes to Policy
We may update this Policy and notify users via our site or email. Continued use of the Service means acceptance of changes.